Life and Income Protection Insurance is a necessity within anyone’s life as it not only financially supports you but also your family in particular circumstances. Unfortunately, there are some individuals which take advantage of this policy, hence the insurers requirement to proactively manage and/or monitor the laws and entitlements of the policy owners and therefore may require independent investigations, such as Factual/Circumstances, Surveillance, Desktop or Skip Trace Investigations.
The above outcomes are obtained via multiple techniques and/or methods, but generally will include organising and conducting formal statements from all witnesses, gathering of policies and procedures, conducting or collecting video/photo evidence or overall collection of supporting evidence in the attempt to clarify the client’s enquiries or concerns.
Once the evidence and/or supporting documentation is gathered it is then summarised within a formal report refencing to the evidence gathered within our investigation.
Surveillance Investigations are required in circumstances where the individuals may be exacerbating or exaggerating their symptoms, obtaining evidence to establish restrictions are consistent or conducting fraudulent activities.
ABi’s highly experienced and dedicated team of operatives are able to prepare, plan and execute any period of required surveillance depending on the client’s needs and desired outcome. This evidence is provided and summarised within a report, detailing our specific movements, still images/video and overall outcome and results
The above outcomes are obtained via multiple techniques and/or methods, once the desired evidence is obtained/gathered it is then summarised within a formal report refencing to the evidence collected within our investigation.
Skip Trace Investigations (or Witness location) are essentially required to identify or locate witnesses. Within life/income protection claims it is crucial to verify particular incidents by way of witness recollection and in some cases, this may not occur until years later or after the witnesses have left the organisation or moved on.
ABi are able to locate the individual as we have the ability to locate individuals and may only require details such as;
Once the desired evidence/location of the witness is obtained/gathered it is then summarised within a formal report referencing to the evidence collected within our investigation.
Prior to taking on a case, we thoroughly run through with our clients all the specific details of the case and what is the expected outcome. We then tailor the investigation to the client’s needs and only commence once the client is comfortable with our management plan.
Once the matter commences, we frequently update the client with the status of our enquiries and once the matter is completed, it is documented with a thorough report along with a detailed information, statements, online evidence, photography etc.