Our investigators have unparalleled technical expertise across all lines of investigations and are highly trained to ensure that we continue to provide a professional and high quality services whilst maintaining absolute integrity and professionalism.
A Factual or Circumstance investigation refers to the process of gathering information about the facts of a particular case, issue, or cause. Within Insurance investigations this type of work will include obtaining access to potentially relevant documents and/or interviewing and obtaining statement witnesses.
When a matter is referred to ABi a Factual or Circumstance investigation is to determine the facts surrounding a particular incident, injury or occurrence
Factual or Circumstance investigations (in particular Insurance or Workplace matters) are often arranged to:
- assist in the determination or decision
- examine negligence potential – Who was at fault.
- examine 3rd party negligence and the potential recovery
- investigate other aspects of the incident, injury and occurrence
Within ABi’s enquiries this report would include evidence such as:
- analysing the circumstances and reasons for the investigation
- witness statements
- video and photographs
- applications and employment history/records
- financial records
- medical/ambulance records
- accident history
- secondary investigation report or individual statement such as safety investigations, police investigation, fire investigations
Desktop investigations is a unique tool which focus’ towards making enquiries and obtaining the Clients designated outcome.
- online database searches such as insurance details, residency, voting records, businesses etc.
- social media searches
- telephone enquiries/interviews
- confirming information and correspondence previously provided
- general online activity
Surveillance Investigation refers to the monitoring of subjects (people, place or vehicles) activities via physical observation and close watch. Surveillance is conducted in a covert manner in which the subjects are unaware they are being watched. The activities are documented with detailed reports, video, and pictures and is provided to our clients at the conclusion of the investigation.
Skip Tracing is the identification and location of individuals and/or witnesses that cannot be located. Skip tracing is performed in multiple stages and really depends on how much information is provided at the commencement of the referral:
ABi will commence to verifying the information/correspondence provided by the client to understand who the subject is. We will then commence to gather as much information as possible about the subject. The information is then analysed and verified.
Records that are collected are very similar to our Desktop investigation which may include,
- phone number databases;
- credit reports;
- job application information;
- criminal background checks;
- utility bills such phone, water, gas etc;
- social media; or
- general online public information.
While some of these records may be publicly available, some cannot be accessed without an appropriate search warrant, which is generally only available to law enforcement or licensed private investigators, such as ABi.
Our pre-employment screening is designed to help management select the most suitable candidates, identify dishonest or unsuitable candidates, help create an honest company culture and support good corporate governance. Pre-Employment Screening can reduce risks of fraud, dishonesty and poor performance; not only through proactive candidate selection but also by acting as a deterrent to unsuitable applicants from applying.
Our pre-employment screening technique involve conducting background checks, research and interviews to confirm or refute the background of a prospective employee for a range of attributes including their education attainment, prior working experience, civil litigation history, other business interests and bankruptcy. Such checks are more thorough and detailed for senior level or sensitive positions.
Background checking is a service we provide when our clients wish to confirm or refute information that an individual or company has said, written or provided to them. Often a client is dubious whether to believe the provided information but doesn’t have the ability or capacity to check for themselves.
Such background checks often entail the sourcing of information from third parties or else difficult to locate documents or records. The background searches generally relate to company or business registrations, property ownership [past and present], bankruptcy searches, confirmation of address, marriage situation and media searches. We conduct these background searches on a national basis and in some cases throughout the world (Asia, Europe, Americas etc).
“AB Investigations are Moray and Agnew’s trusted investigations partner. We work with ABI to ensure the best and fairest legal outcomes when it comes to our clients’ insurance related matters. During our partnership to date, ABI have been nothing but professional and passionate in their approach. Each case comes with thorough and quality reporting and their level of investigative expertise is evident in their results. They often exceed our expectations, and I can without a doubt recommend their services. I believe I am in a unique position to compare ‘apples with apples’ given the number of investigation reports I see on a daily basis from different investigators. It is for this reason I regard AB Investigations as the leader in their field”.
The Lee Legal Group has utilised the expert investigative services of ABi for a period of over 10 years. We have found the ABI team to be acutely aware of the "specific legal issues", which are to be ventilated in claims. Accordingly the ABi reports are "case sensitive, focused and relevant" to the conduct of litigation. The clarity and content of the factual reports have allowed us to construct our settlement and defence strategies to achieve the best possible outcome for our client insurers. The quality and consistency of service provided by ABi, beckons a recommendation to any organisation, seeking first class professional investigative services.
Since 2002 ABi has provided EML with quality investigative reports and support on a number of key projects, helping our organisation drive better claims outcomes for our customers. It is ABi's industry expertise, coupled with their outstanding service which recommends them to organisations seeking specialist investigation services.
BBW Lawyers have found the quality of work provided by ABi over the last five years to be of the highest order and it has resulted in a number of fantastic results for our clients in both areas of factual investigation and surveillance. ABi provide quality reporting in an efficient and timely manner, together with regular and useful updates during the course of the investigation. ABi have continually met and exceeded our requirements and expectations and it is without hesitation that BBW Lawyers endorse their services.